Shipping, Returns & Exchanges

Shipping
Please allow 3–5 business days for order processing and shipping. Once your order is on its way, you’ll receive a confirmation email with tracking information.

International Orders will be sent via DHL Express.

UAE Shipping - Next Day Delivery

Returns
We accept returns within 7 days of receiving your order. Items must be unused and in original condition.

Please note that customers are responsible for covering the cost of return shipping when sending items back to us. We recommend using a trackable service to ensure safe delivery.

To start a return, please email us at support@khwaab.net with your order number and reason for returns.

Refunds
Once your return is approved and received, your refund will be issued to your original payment method.

For all inquiries, feel free to contact us at support@khwaab.net — we’re here to help.

Exchanges
We do not process exchanges at this time.